Collaborative strata
Collaboratively connecting communities...
Jonathan Flannery... Founder and Director @ Collaborative Strata
👋 Meet Jonathan Flannery
Founder | Director | Community Connector
Jonathan is the driving force behind Collaborative Strata — a trusted advisor, experienced executive, and passionate community builder.
With a career spanning senior leadership roles in strata management, property services, hospitality, and operations, Jonathan brings a rare blend of strategic insight and on-the-ground understanding. He’s led multi-disciplinary teams, supported thousands of strata schemes across Australia, and delivered large-scale change projects that put people first.
But more than anything, he’s someone who shows up — for owners, committees, partners, and communities.
💬 “Strata should be collaborative, not confusing.”
Jonathan founded Collaborative Strata with one clear goal: to make things work better. Better conversations. Better decisions. Better outcomes for owners, committees, developers, and the professionals supporting them.
Through Collaborative Strata and its business streams — Collaborative Advisory, Collaborative Strata, and Collaborative Business Services — Jonathan helps clients:
✅Navigate complex strata issues with clarity and confidence
✅Design smarter workflows and systems
✅Improve governance, engagement and community outcomes
Build capacity across teams and committees
📍 Real experience. Real understanding.
Jonathan’s background includes:
Executive General Manager – Operations at PICA Group, leading national strata service delivery, technology transformation, and customer experience programs.
Hotel & hospitality leadership, bringing a deep appreciation for service, standards, and managing diverse stakeholder needs.
Board and volunteer roles, supporting not-for-profits, sports clubs, and industry working groups to drive impact and inclusion.
Originally from New Zealand and now based in Brisbane, he brings a global mindset with strong local insight.
💡 Practical, People-Centred, Purpose-Driven
Jonathan is a certified strata professional, qualified in management and accounting, and constantly learning. He’s known for being calm under pressure, values-led, and focused on making a real difference — not just ticking boxes.
Whether you're building something new, fixing something tricky, or rethinking how your property or business works, Jonathan brings a collaborative, grounded, and future-focused approach.